WEBSITE PRIVACY POLICY

UNIWISDOM TECHNOLOGY CO. PTE. LTD.

Version: 1.0 | Last updated: 01/07/2026

This Website Privacy Policy explains how UNIWISDOM TECHNOLOGY CO. PTE. LTD. (the “Company”, “we”, “us” or “our”) collects, uses, stores, discloses and protects personal data in connection with the operation of its official website, contact forms, business communications, newsletter subscriptions, cookies, analytics and related informational or promotional activities.

This Policy is intended for use in relation to the Company’s official website for Greece. It does not cover any separate e-shop, online checkout, online order processing, payment, delivery, return or warranty process, unless such service expressly links to this Policy.

1. Data Controller

The data controller responsible for the processing of your personal data is:

Legal name	UNIWISDOM TECHNOLOGY CO. PTE. LTD.
Registered office	55 UBI AVENUE 1, #02-07, UBI 55, SINGAPORE 408935
Company registration number	202135058Z
Telephone	+65 96503930
Email	info@totalbusiness.com
Website	www.totalbusiness.com/gr
Data protection contact	info@totalbusiness.com

2. Scope of this Policy

This Policy applies when you visit the official website, use a contact form, send us an enquiry, subscribe to newsletters or marketing communications, communicate with us by email, telephone or other channels, or otherwise interact with us in relation to our business, products, services or brand information.

If CCTV systems operate in physical stores or premises, CCTV processing should be covered by a separate notice displayed at the relevant premises and, where appropriate, a separate CCTV privacy information document.

3. Personal Data We Collect

Depending on your interaction with us, we may collect and process the following categories of personal data:

Identity data: full name, company name, profession, role or business activity where relevant.
Contact data: email address, telephone number, country, city and any contact details you choose to provide.
Business enquiry data: the subject and content of your enquiry, product interest, company information, market or business details you provide voluntarily.
Newsletter and marketing data: newsletter subscription status, communication preferences and interaction with marketing messages.
Technical data: IP address, browser type, device type, operating system, approximate location derived from technical data, log data and website usage information.
Cookie and analytics data: information collected through cookies and similar technologies, subject to your choices and applicable law.
Communication data: messages sent through contact forms, email, telephone, social media or other customer support or business communication channels.

We do not intentionally collect special categories of personal data, such as health data, biometric data, religious beliefs or political opinions. Please do not provide such data unless it is strictly necessary for a specific request and only after prior communication with us.

4. Purposes and Legal Bases of Processing

We process personal data only where we have a lawful basis under the GDPR. The main purposes and legal bases are set out below:

Purpose	Data involved	Legal basis	Indicative retention period
Website operation and security	Technical data, log data, strictly necessary cookies	Legitimate interest; compliance with legal obligations where applicable	For the period necessary for security, troubleshooting and legal protection
Responding to contact forms and business enquiries	Identity, contact, business enquiry and communication data	Pre-contractual steps where applicable; legitimate interest in responding to enquiries and managing business communications	For the period necessary to handle the enquiry and for a reasonable period thereafter
Business communications and relationship management	Identity, contact, company and communication data	Legitimate interest in managing business relationships; pre-contractual steps where applicable	For as long as necessary for the business relationship and legal protection
Marketing communications and newsletters	Contact data, marketing preferences, interaction data	Consent for newsletter sign-ups and optional marketing; legitimate interest or soft opt-in for existing contacts where legally permitted, subject to a clear unsubscribe/opt-out option in every message	Until withdrawal of consent, objection or opt-out. Limited suppression-list data may be retained to respect opt-out requests
Analytics and website improvement	Cookie identifiers, usage data, technical data	Consent for non-essential cookies/trackers; legitimate interest for strictly necessary technical logs	According to the cookie duration and analytics configuration
Legal claims, compliance and dispute resolution	Relevant identity, contact, communication, technical and legal data	Legitimate interest; legal obligation	For the limitation period applicable to potential claims or for the period required by law

5. Recipients of Personal Data

We may disclose personal data only where necessary and only to the extent required for the relevant purpose. Recipients may include:

Hosting, website platform, cloud, email, IT support and cybersecurity providers.
Newsletter, marketing, analytics or advertising providers, only where such processing is lawful and subject to your choices where consent is required.
Professional advisors, including accountants, tax advisors, auditors, legal advisors and other consultants.
Public authorities, courts, law enforcement authorities or regulators where required by law.
Business successors in the event of merger, restructuring, transfer of business or similar transaction, subject to applicable law.

All processors acting on our behalf are expected to process personal data only under our documented instructions and to apply appropriate technical and organisational security measures.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Strictly necessary cookies are used to enable the proper operation of the website, security, basic functionality and user preferences. These cookies do not require your consent where they are technically necessary for the service you request.

Optional cookies, such as analytics, performance, advertising, remarketing, social media or tracking cookies, are used only where legally permitted and, where required, only after your consent through the cookie banner or cookie settings tool.

You may manage or withdraw your cookie choices at any time through the cookie settings available on the website. You may also manage cookies through your browser settings. If you disable certain cookies, some website functions may not operate properly.

7. Marketing Communications

We may send marketing communications, newsletters, offers or updates where you have given consent or where we are otherwise legally permitted to do so. You may unsubscribe or object to marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

If marketing is based on consent, you may withdraw your consent at any time. If marketing is based on our legitimate interest or a legally permitted soft opt-in, you may object at any time. In both cases, withdrawing consent or objecting does not affect the lawfulness of processing carried out before the withdrawal or objection. After an unsubscribe or opt-out request, we may retain limited information necessary to maintain a suppression list and ensure that you do not receive further marketing communications.

8. Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Communication and enquiry records are retained for the period necessary to respond to the request and protect legal rights. Marketing data is retained until you withdraw consent or object, unless a limited record must be kept to respect your opt-out. Technical logs and cookies are retained according to their security or cookie duration settings.

When personal data is no longer required, it is deleted, anonymised or securely archived in accordance with our internal procedures.

9. International Transfers

The Company is established in Singapore. Personal data may therefore be transferred to, accessed from or otherwise processed outside the European Economic Area (EEA), including in Singapore, where necessary for the operation of the official website and business communications.

Where personal data is transferred outside the EEA, we will ensure that appropriate safeguards are in place where required by the GDPR, such as an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism under the GDPR.

Where applicable under the GDPR, the Company will also take the necessary steps in relation to any required EU representative, local contact or other transfer-related compliance measure.

10. Data Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss, destruction or unlawful processing. Such measures may include access controls, password protection, encryption where appropriate, secure hosting, backups, logging, staff instructions and supplier controls.

No online environment is completely risk-free. You are also responsible for using secure devices and networks when accessing our website or communicating with us online.

11. Your Rights under the GDPR

Subject to the conditions and limitations of the GDPR, you have the following rights regarding your personal data:

Right of access: to obtain confirmation as to whether we process your personal data and to receive information and a copy of such data.
Right to rectification: to request correction of inaccurate or incomplete personal data.
Right to erasure: to request deletion of personal data where the legal conditions are met.
Right to restriction of processing: to request restriction of processing in specific cases.
Right to data portability: to receive personal data you provided to us in a structured, commonly used and machine-readable format, where applicable.
Right to object: to object to processing based on legitimate interests or to direct marketing.
Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time without affecting prior lawful processing.
Right not to be subject to certain automated decisions: where applicable under the GDPR.

To exercise your rights, please contact us using the details in Section 15. We may need to verify your identity before responding. We will respond within the time limits provided by applicable law.

12. Automated Decision-Making

We do not use personal data collected through the official website to make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.

13. Complaint to the Hellenic Data Protection Authority

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).

Hellenic Data Protection Authority, Kifissias 1-3, 115 23 Athens, Greece. Website: www.dpa.gr. Email: complaints@dpa.gr. Telephone: +30 210 6475600.

14. Minors

The official website is primarily intended for adults and business users. We do not knowingly collect personal data from children below the applicable age threshold without the required parental consent.

In Greece, for information society services such as newsletter subscription, a minor who has reached the age of 15 may validly provide consent for the processing of personal data in accordance with Article 21 of Greek Law 4624/2019. Where the minor is under 15 years old, such processing is lawful only with the consent of the holder of parental responsibility.

If we become aware that personal data of a child has been collected without the required consent, we will take appropriate steps to delete it or obtain the necessary consent, as applicable.

15. Contact Details for Privacy Requests

For any question regarding this Privacy Policy or for exercising your GDPR rights, you may contact us as follows:

Company	UNIWISDOM TECHNOLOGY CO. PTE. LTD.
Email	info@totalbusiness.com
Telephone	+65 96503930
Postal address	55 UBI AVENUE 1, #02-07, UBI 55, SINGAPORE 408935

16. Links to Third-Party Websites

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of such third-party websites. You should review their privacy policies before providing any personal data to them.

17. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, website functionality, legal obligations or regulatory guidance. The latest version will be available on our website and will indicate the date of the last update.